Return Policy

Return Policy
30 Day Guarantee: Return any item for any reason within 30 days for a refund.
Note: Customers will be responsible for shipping charges on canceled orders.

Returning the item
Packing List: Refer to the back of the form.

-or-

Contact Label River: Call 1-888-767-7305 for Return Authorization Number and further instructions. Write the Return Authorization Number/Order Number on the outside of the package. Send the item back to Label River, 14270 Wolfram Street NW, Ramsey, MN 55303

If Label River or the manufacturer is at fault, Label River will send you a UPS ARS label to return the product free of charge. Call Label River Customer Service at 1-888-767-7305 for the return label and for help obtaining a replacement item. Otherwise the customer will be responsible for shipping charges.

If you are from outside the United States, please use Parcel Post with a copy of receipt for proper reimbursement.

Repairing an item
In certain circumstances, Label River will issue "Loaner" items while the original item is being repaired. The loaner item must be returned when the original item is repaired. Note: Label River does not rent products.